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Brookdale Senior Living (NYSE: BKD) has been recognized by Eldercare Review Magazine as “Best Senior Living Services – 2025,” based on our proprietary methodology, reflecting its position in the industry, and is also named among “,” reflecting its broader leadership. This profile has been developed by the Eldercare Review research and editorial team based on insights from an interview with Lucinda M Baier, President and CEO.
Lucinda M Baier, President and CEOA premier operator of senior living communities, Brookdale is dedicated to creating environments that foster comfort and care for seniors across the United States. It operates and manages independent living, assisted living, memory care and continuing care retirement communities in 647 communities across 41 states, serving close to 58,000 residents. Ensuring every resident’s needs are fulfilled with dignity and respect is woven into its fabric. Every Brookdale property is expertly designed and built to provide residents the highest-quality service and living accommodations.
The senior living home provides home health, hospice and outpatient therapy services to more than 20,000 patients. Its At Home Care services bring professional care to seniors in the comfort of their homes, understanding that not everyone wants to move into a community. Every service is designed with flexibility, allowing residents to choose the level of support that best suits their lifestyle.
“We continue our work to improve all phases of the customer experience, from researching, contacting and visiting our communities to moving in and enjoying the best in-class experience that we have to offer,” says Lucinda M Baier, president and CEO.
Brookdale ensures a seamless experience for individuals transitioning into senior living. It provides personalized support at every step, offering different living options and navigating financial considerations. Families are guided with care, guaranteeing they make informed decisions that best meet the needs of their loved ones. Whether someone is looking for independent living in a community where they can enjoy a carefree lifestyle or assisted living services with personalized care plans that help them manage daily activities, Brookdale has a solution.
It also provides skilled nursing services for those recovering from illness or surgery. This allows residents to transition seamlessly between care levels without leaving their community. Brookdale’s diverse services guarantee every resident receives the right care and support, regardless of where they are in their care journey.
We continue our work to improve all phases of the customer experience, from researching, contacting and visiting our communities to moving in and enjoying the best-in-class experience that we have to offer
Brookdale goes beyond traditional senior care by integrating cutting-edge technology to enhance residents’ communication, safety and wellness. It partners with innovators like Cliniconex—a provider of automated communication solutions for healthcare and senior living— to offer digital tools that streamline communication between staff, residents and families. This creates an interconnected, transparent community where every detail of a resident’s well-being is prioritized.
Living at Brookdale is designed to be enriching and full of possibilities. Every day brings new opportunities for engagement—whether through fitness classes or the creative outlets provided through art and music programs, residents are emboldened to stay engaged and active. Social events foster connection and encourage participation, creating a lively atmosphere. The company also welcomes furry companions into many communities, helping residents feel more at home and less stressed.
Dining at Brookdale is a shared experience where taste meets nutrition. The culinary team works diligently to make balanced, flavorful meals that satisfy the needs of every resident, including those with specific dietary requirements like low-sodium or diabetic-friendly options. In memory care communities, meals are thoughtfully prepared to engage the senses, making it a comforting and familiar experience for those with Alzheimer’s or other forms of dementia.
Beyond the day-to-day activities, Brookdale fosters a sense of purpose through initiatives like Make Your Mark, which encourages residents to share their talents, organize events and take on leadership roles within the community, helping individuals find purpose at every stage of life.
Life at Brookdale is about more than just receiving care—it’s about the enriched life connection and purpose created daily. It stands as a testament to the idea that aging is not about slowing down but embracing new opportunities with confidence and support. The senior living facility places people at the heart of everything it does, creating a warm, engaging environment where residents can thrive.
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