Lakeshore Manor: Championing a Resident-Centered Way of Living

Lakeshore Manor is Chestermere’s sole independent senior living community, transforming senior care through a resident-centered model. Embracing a warm, family-like environment, it fosters connection, companionship and a high quality of life.

The community was created in response to a growing need among seniors for meaningful social interaction. The COVID-19 pandemic led to extended periods of isolation, which had a quiet emotional impact on many older adults. For those who had lost a partner, feelings of loneliness often became more noticeable. Without regular interaction, some began to slowly disengage from everyday social life.

To create a more connected and fulfilling daily life, Lakeshore Manor takes a holistic approach that supports physical, mental, social and spiritual well-being of its residents. Daily fitness sessions promote movement and nutritious meals prepared on-site ensure balanced diets. For mental stimulation, residents enjoy engaging activities such as card games and bingo. Social well-being is nurtured through relaxed group events that offer plenty of opportunities to connect and build friendships. To support spiritual needs, weekly church services and Bible study sessions provide comfort, reflection, and a sense of community.

“Our main focus is making sure we do everything together as a group and as a family,” says Lisa Beattie, general manager.

Helping Residents Feel at Home

Lakeshore Manor ensures every new resident enjoys a smooth transition into the community.

When a new resident moves in, the family member or designated representative signing on their behalf meets with the staff to begin the shift. Understanding that moving from a personal home into a community setting is a significant change, the team never forces residents to participate in activities or exercise programs. Instead, they can settle in at their pace.

Staff take time to connect personally with each resident to learn their preferences and interests. The kitchen manager meets them individually to tailor menus to their tastes and dietary needs. The recreation team collects details on favorite pastimes to design meaningful programs. This creates a welcoming atmosphere, where residents feel included and cared for from the start.

To continue delivering this resident-focused experience, the team regularly checks in and collects anonymous feedback on meals, recreation and satisfaction. Residents have a week to complete them and the team reviews trends during meetings. They respect privacy by discussing only patterns, not individual responses.

They also monitor attendance in recreational programs to detect shifts in interest. Based on the results and resident suggestions, the team adjusts or introduces new activities. This ongoing process keeps daily experiences fresh, engaging and shaped by resident preferences.

Evolving Offerings That Reflect Resident Voices

Lakeshore Manor stays proactive in safeguarding its residents in today’s digital world. To support this, they provide regular educational opportunities, such as inviting the RCMP to host sessions that teach residents about the newest scams targeting seniors.

It is also working on enhancing the quality of life within the community. To stay relevant and appeal to a new generation of baby boomer residents, it has introduced contemporary experiences like pub nights and casino outings. The kitchen also evolves, expanding its menus to include a variety of ethnic cuisines and meeting increased demand for gluten-free and allergen-friendly options, ensuring that every resident feels seen, valued and at home. A growing waitlist reflects its success in creating meaningful and enjoyable experiences for residents across all levels of care.

Through thoughtful innovation and compassionate care, Lakeshore Manor remains committed to enhancing well-being and creating a vibrant, inclusive home where seniors truly feel they belong.